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Privacy Statement
Last updated May 2026
We collect only what we need to make and deliver your frame. This page explains what that is, where it is kept, and how to ask us to change or remove it.
What we collect
When you place an order we collect:
- Your name and the delivery address inside Doha
- A phone number we can reach you on for delivery
- An email address for order updates
- The wording you choose for vinyl text or a card message
- For Picture Frames, the photo you upload to be printed inside the frame
We do not collect payment card details. Payment happens by cash on delivery or by bank transfer, so card numbers are never sent through this site.
Why we collect it
To make your frame to your specifications, to deliver it to the right address, and to talk to you about the order if we need to. We do not sell or rent your information to anyone.
Where it is kept
Order details are stored with our hosting and database providers so we can fulfill your order and look it up if you message us later. Order emails are sent through our email provider.
We keep your order information for as long as it is useful for customer support, warranty claims, and accounting, then we remove it.
Cookies and analytics
We use a small number of cookies to keep your cart working between pages and to remember if you are signed in. We may use privacy-respecting analytics to understand which pages are useful and which are confusing. We do not run advertising cookies.
Your choices
You can ask us to:
- See a copy of what we have about your orders
- Correct anything that is wrong
- Delete your information, where we are not required to keep it
Send the request through the contact page or by direct message on Instagram and we will handle it within a reasonable time.
Children
This site is intended for adults purchasing gifts. We do not knowingly collect information from children.
Changes to this statement
If we change how we handle information, we will update this page and the "Last updated" date at the top. Material changes will also be mentioned in order emails.
Contact
Questions about privacy can be sent through the contact page, or by direct message on Instagram.
